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Seven Steps for Conflict Resolution Using Collaboration

By Terry H. Hildebrandt, PhD In my last post, Do you know your Conflict Style?, I discussed the five possible approaches to conflict resolution as defined by Kenneth W. Thomas (2002) and Ralph Kilmann including: competing, accommodating, avoiding, compromising, and collaboration. Of all Read More

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Do you know your Conflict Style?

By Terry H. Hildebrandt, PhD When we think of conflict, often we assume that there is only one way to handle it. Kenneth W. Thomas (2002) and Ralph Kilmann have actually identified five strategies to deal with conflict with each having strengths and Read More

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Business Coaching and Leadership Training

How is a business coach different than a professional sports coach? A professional sports team tend to excel where education, science, government and even business fall short. The primary reason is that professional sports teams invest substantial resources into developing extraordinary coaches, whereas Read More

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