Facilitation is a core skill and competency for many OD interventions, and all of our team members are highly experienced and skilled in many techniques. We will work with you to clarify meeting purpose, objectives, and deliverables and create a meeting design to efficiently and effectively meet your needs. We are experienced in designing and facilitating both in person and virtual meetings using web-based technology. All facilitation engagements by THA begin with a key stakeholder discussion to determine the meeting objectives and most effective facilitation approach. Once the structure has been established, the meeting purpose is further refined, objectives or expected action plans identified, and invitations are sent. THA will provide facilitation with the possibility of some meeting attendees providing specific supporting roles such as process observer, time-keeper, and notes-taker, where appropriate.
We offer a number of facilitation methods for managing conflicts between individuals and teams. We use techniques including the collaboration framework, conversational intelligence, Thomas-Kilmann Conflict Mode Instrument (TKI), listening for understanding, balancing inquiry with advocacy, the ladder of inference, and others. Our expert facilitators work with your team members to understand perspectives, look for common ground, develop breakthrough solutions, and drive toward action.
Our facilitation approach focuses on the acknowledgement of everyone being a contributor, permits a team to deal with complex issues more effectively, creatively, and efficiently, and brings a focus to team dynamics. The process enables groups to build consensus and create an action plan in productive meetings with participant buy-in. We facilitate a wide variety of meetings ranging from department meetings to citizen meetings, dealing with everything from strategic planning to implementation.
We Help You Answer Each Of The Following Questions:
We Help You Answer Each Of The Following Questions:
Understand key partnerships and points of collaboration. Understand how the whole can be greater than the sum of the parts. Find ways to create new value together with others which would not otherwise be possible.
Identify the key risks to your business or project and develop contingency plans including monitoring systems, trigger points, preventative actions, and contingent actions.
The balanced scorecard is a strategic measurement system which drives performance and accountability throughout the organization. The balanced scorecard helps link planning and execution processes. Each of the strategic measures are correlated with strategic objectives laid out in a strategy map that considers multiple perspectives including financial, customer, internal processes, employee learning and growth, and others as needed. Each strategic objective is accomplished through creating strategic initiative.
In this workshop, your team will identify the key breakthroughs needed for your organization to reach the next level of performance. You will also create cascading strategic objectives, strategies, measures, and targets throughout the organization.
Now that you have your business strategy defined, how will you implement it throughout your organization? During Functional/Team Planning you create a coordinated plan that enables you to measure and track progress toward your goals.
Discover a proven way to unlock the performance and productivity of the leaders and key contributors in any organization. Enable a team to quickly come together and create results for a project, strategic initiative, or culture change. The Results Roadmap™ uncovers the critical path to success and provides laser focus incorporating both the visible and invisible elements that drive top performance. Based on the Results System™ framework, the process is efficient, engaging, and effective at achieving successful outcomes every time. We can facilitate a Results Roadmap™ workshop for teams/groups or provide executive coaching for individuals.
Draft agendas, PowerPoint presentations, and participant materials are available upon request for each of the following workshops. Each of these workshops can be customized to meet the client’s needs.
Building high-performance teams is critical to business success, especially during times of great change. The team development model illustrates the stages that teams must go through to achieve high performance
The most widely used personality inventory in the world; the MBTI® instrument provides an accurate picture of a person’s personality type. The MBTI® instrument determines preferences on four dichotomies. We offer group workshops that focus on communication, problem solving, conflict management, and stress reduction using the MBTI®. We also offer individual coaching and interpretation of MBTI® reports.
The Birkman Method® is effective for use in hiring, coaching, leadership development, team building, talent management, career management and more. The Birkman Method® includes a self-report questionnaire eliciting responses about perception of self, perception of social context, and perception of occupational opportunities. There are ten scales describing occupationalpreferences (Interests), eleven scales describing more effective behaviors (Usual behaviors), and eleven scales describing interpersonal and environmental preferences or expectations (Needs).
Understanding work preferences is a critical component in developing individual, team, and organizational performance. Team Management Systems’ Team Management Profile Questionnaire (TMPQ) is a 60-item assessment focused on enhancing understanding of an individual’s approach to work. Based on the responses to the TMPQ, the Personal Team Management Profile provides constructive, work-based information outlining an individual’s work preferences, based on the Team Management Wheel, and the strengths that an individual brings to a team.
This 2.5 – 3 hour intact team facilitated session is designed to understand team dynamics and develop team operating principles. The objectives are to: (a) optimize our interaction style to our specific team members and make a list of “operating principles/norms/agreements” that may help you to work together more effectively. Note that all team members must have previously taken the Margerison-McCann Team Management Profile.
The Enneagram is an archetypal framework that offers in-depth insight to individuals, groups, and organizations, and offers a rich map to personal development. It does not box people in, but rather opens a pathway to self-discovery, greater personal awareness and increasing emotional intelligence. The Enneagram uncovers the patterns of behavior that subconsciously drive and motivate us to act in certain ways. When we make these patterns and motivations conscious, we can transcend them and develop richer, more supportive ways of being. Working with the Enneagram empowers individuals to take responsibility for their own behaviors
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. Easy to administer, with just 30 carefully chosen items, the web-based TKI assessment is a key tool for managers, team leaders, and human resource experts to safely open a productive dialogue about conflict.
We are certified in the Conversational Intelligence® (C-IQ) methodologies of Judith E. Glaser. Conversational Intelligence is the hardwired, and learnable ability, to connect, navigate and grow with others – a necessity in building healthier and more resilient organizations in the face of change. C-IQ begins with trust, and ends with a high-quality relationship and business success. C-IQ is about connecting, navigating, and growing WITH others. Conversational Intelligence provides us with frameworks for building TRUST, which is the human platform from which great conversations emerge.
The DiSC® profile, one of the most prominent tools for organizational assessments, has been specially designed to build a cohesive team in a multicultural environment. These tools help gain insight into an employee’s deviant personality attributes that can possibly trigger a conflict. Timely identification of these attributes can lead to the development of strategic team building programs that are focused on enhancing team members’ ability to adjust with one another.
FIRO-B® (Fundamental Interpersonal Relations Orientation Behavior) instrument assesses your client’s interpersonal needs and the impact of that individual’s behavior in the workplace. Three needs are measured in two dimensions: “expressed” behavior (how much we initiate behavior) and “wanted” behavior (how much we prefer others to initiate behavior).
Values have a major influence on how individuals approach their work. Values drive our decisions, cause us to defend what we believe in and determine our behavior at work. This Profile is based on Dick McCann’s Window on Work Values which describes eight core Value Types. The Window on Work Values Profile Questionnaire is a 64-item questionnaire where individuals record those activities or situations at work that they value. Profile feedback gives a work values hierarchy and key information to help individuals understand how their values influence behavior.
The Social + Emotional Intelligence Profile (SEIP) gives you immediate insights into your strengths and potential vulnerabilities when it comes to social and emotional intelligence, allowing us to target the most important areas for development first. We work with our clients to create a development plan for strengthening their emotional intelligence. We provide our clients with worksheets, tip sheets, and all the tools they need to accelerate their own self? awareness, their awareness of others, as well as the tools they need to manage their emotional and behavioral responses in challenging situations. In addition, we work with our clients on key relationship management skills such as powerful influencing skills, communication, visionary leadership, conflict management, teamwork and collaboration, and building trust (among others).
The TENOR Method is a powerful new way to think about how we can use our emotions as guides to reveal our unmet needs, improve performance, manage stress, and gain insight into team dynamics. TENOR is an acronym that stands for release Tension, name Emotions, own Needs, generate Options, and gut check Resolutions. This powerful process enables you to transform uncomfortable emotions into insight and action that delivers results. We offer both individual coaching and group/team workshops that teach you how to apply TENOR in your personal and work life. Download our brochure here
The Conflict Climate Inventory (CCI) is the world’s only online assessment for diagnosing workplace conflict at a systems level. The CCI is a unique assessment for understanding and improving conflict management in a team. It draws on findings from over six decades of study, combined with 20+ years of hands-on experience working with over 60 organizations, that show how best to manage conflict at work. The CCI measures 16 dimensions of conflict climate that research has shown are key to affecting the behavior of employees during conflicts. Surveys are anonymous and can be completed from anywhere, anytime within 12 – 15 minutes. The CCI will help you pinpoint key improvement areas to improve how your team manages conflict.
THA uses an integral approach to optimize organization design including strategy, structure, processes, people, measurements, results, rewards, values and culture.
A ground-breaking, scientifically validated measure of an organization’s culture and its brand and employee identities, the KCI recognizes that the deepest and clearest understanding of organizational culture is embodied in the work experiences and belief systems of its employees—essentially the “stories” the corporation believes about its origins, practices, and goals.
Using assessments and workshops, THA will work with your leadership team to create a vision for the desired team or organization culture and create a change management roadmap to shift organizational culture. We are experts in organizational change and are the authors of the Wiley book, Leading Business Change for Dummies.
THA has led dozens of Innovation Workshops to create novel solutions technical and business challenges. THA’s unique background in both technology/engineering and social science enables us to serve as a bridge between functional departments and draws upon multiple tools and methodologies to develop a customize workshops for each client.
Learning is a key success factor in organizations. Appreciative Inquiry (AI) allows teams to learn what went well and focus on improvement for the next round of work in a way which validates the strengths of the team. The focus in on carrying forward the learning and creating actions to create even better performance. AI retrospectives are particularly useful for large projects or programs.
In this experiential and interactive workshop participants will
THA is dedicated to identifying untapped potential by empowering organizations to maximize efficiency, effectiveness, and performance. The application of Lean Six Sigma principles will enable the client to better identify and meet customer needs by emphasizing creative problem solving, process definition, and teamwork. Lean Six Sigma for services values continuous improvement, where performance is constantly evaluated and re-tooled as needed.
Learning as a project or program progresses gives you a much higher probability of success. Instead of waiting until the project completion before capturing learning, as often happens today, this methodology builds regular learning cycles into the program, so adjustments can be made on shorter time cycles, potentially alleviating rework later in the program.
As organizations become more complex, having to share goals and resources, understanding how the interrelationships and interdependencies impact performance and outcomes becomes more critical to success. This workshop will help individuals and teams in the client to identify critical interdependencies, anticipate unintended consequences, and plan for limits that often impede progress.
Given the emerging landscape, it is especially important to leverage the idea of visual thinking as a way to GET EVERYONE ON THE SAME PAGE! Graphic Facilitation is a visual thinking process that helps to create understanding because when we begin to see patterns and combine ideas in new ways, we see things more clearly, innovate and problem solve together. Often when we can SEE a pattern,we can understand the solution to a problem. Here’s an important fact! Of the people in your meetings, 85% are visual learners, and that number will continue to climb. We are in fact experiencing an active VISUAL REVOLUTION! If you are tasked with making meaningful decisions fast and you have less time to reflect, then you need a new solution.
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